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Accessibility Policy

Accessibility Statement 

Kaplan is committed to making web-based, electronic content accessible to all people who use the site, including those with disabilities, by meeting or exceeding the requirements of the Web Content Accessibility Guidelines 2.1 Level A/AA (WCAG 2.1 A/AA).  We strive to make our site an equal experience for everyone.

Kaplan is further committed to ongoing website enhancements that keep pace with changing technology and accessibility guidelines.  We continually evaluate our website content to make sure it’s accessible to all visitorsIn order to help us in this process, we have engaged The Bureau of Internet Accessibility, an accessibility consulting company, to conduct a full accessibility audit consisting of both automated and manual testing of our website using BoIA’s A11Y® platform which provides us with specific recommendations that will assist us in ensuring that our Web presence is in conformance with the WCAG 2.1 A/AA. 

Accessibility Support

We are dedicated to meeting your accessibility needs.  If you are having any issues relating to assistive technology, including screen readers, keyboard access, or other issues relating to the accessibility of our website, we want to help you achieve what you came to do. Call this toll-free number (855-656-1245) to speak to a live agent who will help resolve your issue.

If you prefer to provide feedback by email, please write to Please be sure to specify the webpage at issue so we can look into improving your experience on that page.  We greatly value your questions and comments.

Please note that if you have any questions about Kaplan itself, our products or services, or your Kaplan account, please visit the Contact Us page.

Third Party Applications

While you are visiting our site, you will notice that we make use of third-party sites such as Facebook, Twitter, and LinkedIn to provide information about Kaplan. Though individuals may have challenges with access to this particular site, Kaplan does not control or remedy the way content is portrayed by any third-party site.

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